Accessibility Resources
Disability Information and Access Line
The Disability Information and Access Line (DIAL) helps people with disabilities connect to local community resources that support independent living. Dial provides information on essential services such as transportation, housing support, disability rights, and more.
The hotline’s trained staff are available to:
- Help find local vaccination locations
- Set up a vaccination appointment
- Connect with local COVID testing options
- Connect callers to local services, such as accessible transportation, housing support, disability rights and other independent living resources
Call, text or videophone DIAL Monday through Friday from 7 a.m. to 8 p.m. at (888) 677-1199.
You can also email the hotline at DIAL@n4a.org or start an online chat with an information specialist.
You can also connect to an agent in American Sign Language.
Disability Resource Center in Joliet
The Disability Resource Center provides advocacy, peer support groups, S.K.I.L.L.S. independent living classes, visual impairment services, seminars, workshops and more for people with disabilities in Will and Grundy counties.
Programs also include:
- Deaf and hard of hearing services
- Information and referral (I&R) for accessible housing, where to buy assistive devices, how to secure a sign language interpreter and more
- Assistive technology for children up to age 23
- Personal assistance program and information
Disaster Safety for People with Disabilities
The American Red Cross provides information and inclusive tools for creating an emergency plan tailored to your family’s specific needs regarding mobility, hearing, learning or seeing disabilities.
The step-by-step tools are designed to help individuals be informed, prepare for and respond to disasters or other urgent situations.
Discovery Center Museum in Rockford
The Discovery Center Museum is a fully accessible, nationally recognized children’s museum in Rockford, featuring over 300 hands-on exhibits. It follows the Smithsonian Institute’s accessibility guidelines, providing ramps, accessible restrooms, an elevator, and ample space around exhibits. An adult changing table and wheelchairs are also available. Guests can explore ways to make bubbles, a calm space, a giant soft brick playland, and a multi-sensory space to discover the science of optics and light.
To learn more, contact information@discoverycentermuseum.org or call (815) 963-6769.
DSCC’s Adult Living Arrangements/Self-Reliant Skills Checklist
There are many activities that youth with specialized healthcare needs can practice doing to become more self-reliant and ready for their desired adult living arrangements. The Division of Specialized Care for Children (DSCC) created this Adult Living Arrangements/Self-Reliant Skills Checklist to help youth and their families learn about and build important skills and abilities in the areas of independence, nutrition, personal care and hygiene, and mobility/exercise. Some of these activities may not apply to everyone.
DSCC’s Adult Living Arrangements/Self-Reliant Skills Checklist in English
DSCC’s Adult Living Arrangements/Self-Reliant Skills Checklist in Spanish
DSCC’s Planning for Accommodations at College Tip Sheet
Youth with disabilities preparing for college can use this Division of Specialized Care for Children (DSCC) tip sheet to learn about the types of accommodations available and how to receive them.
DSCC’s Planning for Accommodations at College tip sheet in English
DSCC’s Planning for Accommodations at College tip sheet in Spanish
DSCC’s Preparing for Adult Living Tip Sheet
It’s important for you make the most of your abilities and acknowledge your limitations. This understanding will help you know where you can improve and where you need accommodations.
This tip sheet from the Division of Specialized Care for Children (DSCC) offers steps to help youth with disabilities become self-determined and improve their quality of life.
DSCC’s Travel Safety Tip Sheet
The Division of Specialized Care for Children (DSCC) created this tip sheet for youth with special healthcare needs and their families to encourage travel safety. The tip sheet also provides information about adaptive driver programs and possible resources for vehicle adaptations.
The Dysphagia Outreach Project is a nonprofit organization that provides assistance for individuals with swallowing disorders across the lifespan.
The Dysphagia Outreach Project’s Dysphagia Food Bank aims to provide tangible assistance to low-income individuals with dysphagia across the lifespan by providing access to thickeners, pre-modified foods, therapy tools, oral care supplies and adaptive equipment.
Emergency Preparedness Tips for Those with Access and Functional Needs
A guidebook from the Illinois Emergency Management Agency that provides preparedness tips for people with visual, cognitive or mobility impairments; people who are deaf or hard of hearing; those who utilize service animals or life support systems; and senior citizens.

