DSCC Fact Sheets Resources
Illinois Attorney General Health Care Brochure
The Illinois Attorney General Health Care Bureau has a toll-free helpline that allows consumers to ask questions, file complaints or request assistance. Health Care Bureau attorneys conduct investigations and file lawsuits to enforce consumer protection laws. This brochure provides information on how their staff members can assist consumers in many areas, including:
- Denial of coverage or treatment
- Concerns about healthcare providers
- Billing disputes and recovering unfair out-of-pocket expenses
- Navigating the health insurance appeals process
- Understanding your health care rights and consumer protection laws
- Correcting health plan or provider errors
Illinois Department of Insurance Brochure
The Illinois Department of Insurance (IDOI) protects consumers and ensures that all entities regulated by IDOI are in compliance with state and federal laws. IDOI also investigates complaints relating to insurance agents and brokers. IDOI provides Illinois consumers:
- Information and education about their rights under state and federal laws
- Assistance regarding health, auto, homeowners and life insurance issues
Illinois Medicaid Managed Care Transportation Toolkit in English and Spanish
The Illinois Medicaid Managed Care Consumer Benefits Transportation Toolkit is a step-by-step guide to help you get to medical appointments. The toolkit flyer provides a code to scan with your smartphone for quick access and contact information on who to contact if you don’t know which Medicaid Health Plan you have.
Use the transportation toolkit to learn:
- How to set up a ride
- What additional rides your plan covers
- What to think about when planning ahead
The flyer and toolkit are also available in Spanish:
- Miembro MCO guía de transporte folleto
- Guía de beneficios de transportación para el consumidor de Medicaid Managed Care de Illinois
The following organizations developed the toolkit: Illinois Association of Medicaid Health Plans (IAMHP), FIMR Community Action Team, Aetna Better Health of Illinois, Blue Cross Blue Shield of Illinois, CountyCare Health Plan, Humana, Meridian and Molina Healthcare.
The Illinois Respite Coalition (IRC) is a not-for-profit organization of caregivers and respite providers dedicated to supporting families and ensuring access to quality respite services for the residents of Illinois. The IRC assists caregivers by connecting them to resources in their area, providing training on respite topics and having funding available for emergency respite. The IRC helps caregivers of individuals across the lifespan with any disability.
The Emergency Respite Care Program offers funding and resources to support caregivers who are not receiving any respite services and have an urgent need for respite care in the absence of any other funding source. Emergency respite care may be for an unplanned or planned event for reasons including:
- Caregiver illness (physical, mental or emotional)
- Caregiver hospitalization
- Work-related situation
- Reduction of stress level
The website gives examples of qualifying circumstances and information on how to apply. See the emergency care flyer for more details. (The flyer is also available in Spanish.)
For more information, contact:
- The Illinois Respite Coalition at (866) ILL-RESP (455-7377), ext. 101, or email irc.programassistant@gmail.com.
- Spanish-speaking callers may call (866) 866-ILL-RESP (455-7377), ext. 103, or email cnava@illinoisrespitecoalition.org
IllinoisJobLink.com
IllinoisJobLink.com is a robust, dynamic and comprehensive, web-based workforce development system for job seekers, employers, training providers and workforce professionals with realtime
data. For job seekers, it features job matching, resume creation and career management tools and resources.See the IllinoisJobLink.com brochure for more information.
Parent Institute Lectures for Families of Children With Hearing Loss
The Institute for Parents of Preschool Children Who Are Deaf or Hard of Hearing is a one-week program for parents of young children who have a significant hearing loss. It takes place on the campus of the Illinois School for the Deaf in Jacksonville each June.
Participating parents attend daily lectures by experts in the field to learn about raising a child with hearing loss. Lecture topics include the Individuals with Disabilities Education Act (IDEA), advocacy, communication options, language, assistive listening devices, literacy and amplification.
UIC’s Division of Specialized Care for Children (DSCC), a supporter of the Institute, has made these presentations available online so they can benefit more families of children with hearing loss. Visit the 2019 Parent Infant Institute Video Recordings page on the Illinois Early Hearing Detection and Intervention (EHDI) Program website.
A portable medical summary is helpful for summarizing your medical information in one to two pages. You can use this summary across healthcare systems, including:
- With the emergency department
- In the transition to adult providers
- With your college campus health services and more
The summary can help provide quick and concise communication with all providers involved in your care as you transition to adulthood.
Reading a Student’s IEP – Special Education Under the IDEA
Equip for Equality provides this guide to help understand the purpose of an individualized education program (IEP), how to read one, rules to know, special education rights, Individuals With Disabilities Education Act (IDEA) requirements and more.
School Meetings for Children and Preteens: Skills Tips
Self-Care and Emotional Wellness Apps
A list of self-care, emotional wellness and stress-relieving apps compiled by the McLean County Center for Human Services.