Medical, Health and Condition-Specific Information Resources
Baby Formula Shortage Tips and Information – HHS
The U.S. Department of Health and Human Services (HHS) website has resources in a variety of languages to help families find infant formula during the shortage.
These resources include information on safe substitutes, formula company contacts and community programs.
Baby Formula Shortage Tips and Information – Illinois Department of Human Services (IDHS)
The Illinois Department of Human Services (IDHS) has trained caseworkers to help families with formula questions. You can contact the IDHS Help Line at (800) 843-6154. The Help Line is primarily for Supplemental Nutrition Assistance Program (SNAP) and Women, Infants and Children (WIC) participants but is open to all Illinois residents.
For Illinois WIC participants, a waiver now allows for flexibility in the size and type of formula available to buy with WIC benefits. More details are on IDHS’ “Having Trouble Finding Formula” page. Illinois WIC programs also provide a wide range of support for breastfeeding mothers and funds for healthy foods, including fresh fruits and vegetables. More information and updates can be found on the Illinois WIC website. Families can also call (217) 782-2166 for additional support.
Baby Formula Shortage Tips and Information – U.S. Food and Drug Administration (FDA)
The U.S. Food and Drug Administration (FDA) has released information on the international formulas that will soon be on store shelves in the United States to help families during the formula shortage. Some of these formulas have different mixing guidance and will require conversion from milliliters to ounces.
The FDA has a “Tips for Preparing Imported Infant Formula” handout available to help. (The handout is also available in Spanish.)
Baby Formula Tips and Information – HHS
The U.S. Department of Health and Human Services (HHS) website has resources in a variety of languages to help families choose the correct infant formula, and prepare and use it safely.
These resources include information on safe substitutes, formula company contacts and community programs.
Behavioral Health Treatment Services Locator
The Behavioral Health Treatment Services Locator is a confidential and anonymous source of information for persons seeking treatment facilities in the United States or U.S. territories for substance use/addiction and/or mental health problems.
The services locator is available through the Substance Abuse and Mental Health Services Administration (SAMHSA).
Blueprint for Families of Loved Ones With Mental Health Issues
Mental health challenges affect the whole family and are hard on everyone. The Caregiver Action Network provides a Blueprint for Families of Loved Ones With Mental Health Issues.
The guide includes information on discussing mental health with doctors, screening for mental health issues, the value of knowing early diagnosis and intervention, and more.
The Illinois Department of Human Services’ Mental Health Division has launched a free-of-charge emotional support text line, Call4Calm, for Illinois residents experiencing stress and mental health issues related to COVID-19.
Individuals who would like to speak with a mental health professional can text “TALK” to 552020, or for Spanish, “HABLAR” to the same number: 552020. Call4Calm is free to use, and individuals will remain anonymous.
Once a resident sends a text to the hotline, within 24 hours they will receive a call from a counselor employed by a local community mental health center to provide support.
Individuals can also text 552020, with keywords such as “unemployment” or “food” or “shelter” and will receive information on how to navigate and access supports and services.
(Message and Data Rates May Apply. See Terms & Conditions of Use.)
(Privacy Statement)
Caring for Children and Youth With Special Healthcare Needs During the COVID-19 Pandemic
The American Academy of Pediatrics provides extensive guidance for physicians and families on topics ranging from how children with special healthcare needs should wear face coverings to when to get a COVID-19 test and how to provide optimal care at home and school.
As families shelter in place due to COVID-19, children with hearing loss may need additional help. The American Speech-Language-Hearing Association (ASHA) offers this guidance to parents, available in English and Spanish.
Online screening tool, information, resources

