Resource Directory /

Medical, Health and Condition-Specific Information Resources

  • COVID-19 Virtual Care Program

    The COVID-19 Virtual Care Program helps people with COVID-19 symptoms recover safely at home. It offers medical education, symptom checking and 24/7 support virtually via a mobile app or website for a period of 14 days. Eligible participants may also receive a free home medical kit that may include a thermometer, blood pressure machine, pulse oximeter and masks.

    This program is open to all Illinois residents over the age of 12 months who have known exposure to COVID-19 or who have COVID-like symptoms.

    If you’re an Illinois resident, call (866) 443-2584 to enroll. A frequently-asked questions handout about the program provides more details.

  • COVID-19 What You Need to Know Infographic

    A visual guide for individuals with disabilities.

  • COVID-19: Caring For Children and Youth With Special Healthcare Needs

    HealthyChildren.org provides updated information on ways parents and caregivers can help themselves, their families, and their children with special healthcare needs meet their safety, growth and healthcare needs during the COVID-19 outbreak.

  • COVID-19: Medical Communication Access for Deaf and Hard of Hearing

    A guide to prepare for hospital visits from the National Association of the Deaf.

  • COVID-19: What Do Older Adults and People with Disabilities Need to Know?

    Guidance from the Administration for Community Living.

  • COVID-19: What People with Spina Bifida Need to Know

    Information from the Spina Bifida Association.

  • COVID-19: What You Need to Know About Its Impact on Moms and Babies.

    Information from the March of Dimes.

  • COVID.gov

    The COVID.gov website provides information and resources about:

    • COVID-19 vaccines
    • Treatment
    • Testing
    • Symptoms and care
    • Long COVID and more
  • Destination Vaccination – Cook County Department of Public Health

    Destination Vaccination, a partnership between the Cook County Department of Public Health (CCDPH) and Kaizen Health, offers free rides to get people to and from their vaccinations. Kaizen can provide vehicles to accommodate most residents, including those in wheelchairs or those who require child seats. This service is provided at no cost to residents.

    Visit the Destination Vaccination website for more details.

  • Disability Information and Access Line

    The Disability Information and Access Line (DIAL) helps people with disabilities connect to local community resources that support independent living. Dial provides information on essential services such as transportation, housing support, disability rights, and more.

    The hotline’s trained staff are available to:

    • Help find local vaccination locations
    • Set up a vaccination appointment
    • Connect with local COVID testing options
    • Connect callers to local services, such as accessible transportation, housing support, disability rights and other independent living resources

    Call, text or videophone DIAL Monday through Friday from 7 a.m. to 8 p.m. at (888) 677-1199.

    You can also email the hotline at DIAL@n4a.org or start an online chat with an information specialist.

    You can also connect to an agent in American Sign Language.