Social Services Resources
COVID-19: Where to Get Help for Illinois Families
Information for Illinois families on how to find assistance with meals, childcare, unemployment, housing, learning and instruction, healthcare and immigration during the COVID-19 pandemic.
Please visit the IDHS Information and Resource During the COVID-19 Crisis website for more details.
- Cradles to Crayons provides children from birth through age 12, living in homeless or low-income situations, with the essential items they need to thrive — at home, at school and at play. The organization provides these items, including children’s clothing, baby clothes, shoes, diapers, car seats, toys and books, free of charge.
The Crisis Text Line serves anyone in any type of crisis, 24-hours a day. Trained crisis counselors will respond and help you:
- English, text HOME to 741741
- Spanish, text HOLA to 741741 or text to 442-AYUDAME in WhatsApp
If you are a caregiver, the Crisis Text Line and the Rosalynn Carter Institute for Caregivers (RCI) have teamed up to provide free, 24/7 support to help you navigate the stresses and demands of providing care. Caregivers needing mental health support can text TOUGH to 741741.
Crosswalk Community Action Agency
Crosswalk Community Action Agency (CCAA) offers a variety of programs and services to help individuals and families in Franklin, Jackson, Jefferson and Williamson Counties. CCAA programs address the “day-to-day” needs and help individuals work to become self-sufficient.
Programs include:
- A Diaper Program
- Emergency Services
- Energy Assistance (LIHEAP)
- Food Pantry
- Homeless Prevention Services
- Home Repair and Rehabilitation
- Home Weatherization (IHWAP)
- Scholarships
Darkness to Light’s Talking to Kids About Safety From Sexual Abuse – If a shorter option is more appropriate than the full Stewards of Children® training, we’re making our Talking to Kids About Safety From Sexual Abuse training available at no charge by using code Talk2020. This training is ideal for parents and caregivers who may be home with children and have time to invest in learning more.
Destination Vaccination – Cook County Department of Public Health
Destination Vaccination, a partnership between the Cook County Department of Public Health (CCDPH) and Kaizen Health, offers free rides to get people to and from their vaccinations. Kaizen can provide vehicles to accommodate most residents, including those in wheelchairs or those who require child seats. This service is provided at no cost to residents.
Visit the Destination Vaccination website for more details.
Disability Information and Access Line for COVID-19
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The Disability Information and Access Line (DIAL) is available to help people with disabilities get vaccinated and access COVID-19 tests. The hotline’s trained staff are available to:
- Help find local vaccination locations
- Assist with making vaccination appointments
- Help connect to available testing options, including help with order free at-home test kits
- Connect callers to local services, such as accessible transportation, to overcome barriers to vaccination.
The hotline also can provide information and resources to answer questions and address concerns about the vaccines and can connect callers to information and services that promote independent living and address fundamental needs, such as food, housing and transportation.
Call, text or videophone DIAL Monday through Friday from 7 a.m. to 8 p.m at (888) 677-1199.
You can also email the hotline at DIAL@n4a.org or start an online chat with an information specialist.
You can also connect to an agent in American Sign Language.
DuPage Community Face Mask Project
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The DuPage Health Coalition is coordinating a communitywide face mask drive to collect cloth masks to give to local families and nonprofit organizations at no cost.
Fill out the form at accessdupage.org/mask-drive/ to request masks for your family.
For more information, email kmurphy@accessdupage.org or call the health coalition office at (630) 510-8720.
DuPage County CRIS – Community Resource Information System
Managed by DuPage County Community Services Intake and Referral, the DuPage County CRIS – Community Resource Information System connects DuPage County residents with programs that can assist in many areas, such as financial, housing, health and disaster services.
DuPage CRF Housing Assistance Program
The DuPage County Coronavirus Relief Funds (CRF) Housing Assistance program is not accepting requests at this time.
If you are a DuPage County resident experiencing a housing crisis please contact DuPage County Community Services at (630) 407-6500.